Jotform Sheets: Incomplete Submissions option is needed

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    Asked on December 20, 2018 at 05:16 AM

    In the old version of Submission page, there is an option that allows the user to see incomplete submissions. However, in the Jotform Sheets, incomplete submissions cannot be seen.

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    Answered on December 20, 2018 at 11:55 AM

    I am testing some new forms I am creating.  They are forms that allow the user to return to them multiple times before final submission.  It appears to me that the new submission page does not yet have a feature that allows me to view incomplete submissions.  That's why I switched temporarily to the old page. 

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    Answered on December 20, 2018 at 12:59 PM

    Thanks for raising this matter.

    This is already in the devs to do list. Once this is implemented in the new submissions page, we will let you know here.

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    Answered on May 27, 2019 at 07:22 AM

    UPDATE: Incomplete Payments option is available in the Jotform Sheets. 

    1. Click on the three dots in the Sheet and select Incomplete Payments.


    2. Click on the See Details.


    3. If you want to complete this incomplete payment, click on the Complete button.


    4. If you are sure to want to complete this submission, click on the OK.


    5. If you want to delete the incomplete payment, click on the Delete button.


    6. If you are sure to want to delete this incomplete payment, click on the Delete button.


    You can look at this guide for more details:

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    Answered on June 16, 2020 at 10:26 AM

    UPDATE: Incomplete submissions are now supported in Jotform Sheets.

    Please follow the steps below to view your incomplete submissions in Jotform Sheets.

    1) Open the tab menu by clicking the "three-dots" icon and select the Incomplete Submissions

    1592310647Screen Shot 2020-06-16 at 15.1

    2) The Incomplete Submissions List will be opened at the right panel. You can view and manage the form responses which are saved but not submitted yet from this panel.

    1592311280Screen Shot 2020-06-16 at 15.3

    Thank you.