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MaxVlasyukTestAsked on December 20, 2018 at 10:38 AM
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Welvin Support Team LeadReplied on December 20, 2018 at 12:18 PM
We can do it for you. You only need to give us the new username that you would like to use. Give us two more usernames as a backup just in case the first one is no longer available.
Also, letting you know in advance that changing your username will affect your current Custom Form URL - if you're having one for your form(s). They will not work after the new username is used. You will have to re-publish the form URL with the new username in it.
https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form