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Elliot TabushAsked on December 21, 2018 at 11:51 AM
I just created an account and verified my email. When i try to login it says my account is suspended. Please fix.
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Kevin Support Team LeadReplied on December 21, 2018 at 1:08 PM
Your account is suspended due to the password field you have on your form https://www.jotform.us/form/83544898561169:
Note that asking for password goes against our terms, it's not allowed even if you're asking your users to create one, although we understand you may not have this field for phishing purposes we need to act according to our terms.
https://www.jotform.com/help/8-Terms-of-Use
I have removed the field from your form in order to reactivate your account, if you have questions, let us know.
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Angy RivasReplied on December 21, 2018 at 1:52 PM
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Nik_CReplied on December 21, 2018 at 3:43 PM
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Elliot TabushReplied on December 24, 2018 at 9:43 AMInteresting. Yes I understand thank you.
Elliot Tabush
Product Manager | TabushGroup
212-252-0571 x137
www.tabush.com
Boxtop helps companies simplify their IT so they can focus on what matters. Learn more at www.tabush.com/boxtop.
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Elliot TabushReplied on December 26, 2018 at 4:43 PMI understand but I still cant get back into my account. Its still suspended
Elliot Tabush
Product Manager | TabushGroup
212-252-0571 x137
www.tabush.com
Boxtop helps companies simplify their IT so they can focus on what matters. Learn more at www.tabush.com/boxtop.
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Kevin Support Team LeadReplied on December 26, 2018 at 4:48 PM
Your account is reactivated again, I whitelisted your IP address, try logging in and let us know how it goes.