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TheIICAsked on December 21, 2018 at 4:10 PM
My organization ran a quiz using the Jotform Quiz app in the fall and it worked perfectly. Based on their score, participants got an email certificate for PD credit. I used exactly the same formula, checked every detail and despite testing the Winter quiz with all correct answers, I get the failure message. I have spent days on this and am completely baffled and at a loss. I have compared the conditional statements, the settings and everything else between the fall and the winter quiz, yet the proper notifications are not going out. HELP!!!!!!!!!!!!!!!!!!!
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David JotForm Support ManagerReplied on December 21, 2018 at 7:48 PM
I just revised the entire form, and it looks correctly set up, and I even filled and submitted, which result in the correct delivery of the autoresponder based on the conditions you created:
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TheIICReplied on December 22, 2018 at 9:43 AMThank you for your help.
Have a good holiday.
Institute for Internal Controls
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