- sommierAsked on January 22, 2013 at 05:42 PM
Hi, on some forms, Google Spreadsheet Integration is duplicating every new submission (in JotForm's submissions it only saves one).
Could you please check it?
- JotForm SupportDeygusAnswered on January 22, 2013 at 06:46 PM
I tried to replicate the problem after doing a new test on your form with a new integration but I was unable to do so since it seems that your form is working fine -
Are you able to provide us with a screenshot or any additional supporting information of the duplicate submissions in your spreadsheet if possible?
- sommierAnswered on January 23, 2013 at 10:20 AM
Hello, thanks for your response!
The submissions were recorded twice in the spreadsheet with exactly the same Submission ID, but once in JotForm. I could send you a screen capture, but it seems to be working fine as today... It only happened yesterday.
I'll delete the duplicate entries and post back if it happens again.