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    [jotformPRO.com] Google Spreadsheet Integration duplicates all new items

    Asked by sommier on January 22, 2013 at 05:42 PM

    Hi, on some forms, Google Spreadsheet Integration is duplicating every new submission (in JotForm's submissions it only saves one).

    Could you please check it?

    Thanks!

    Page URL:
    http://form.jotformpro.com/form/23476263876970

    items Submissions JotForm check thanks
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    JotForm Support

    Answered by Deygus on January 22, 2013 at 06:46 PM

    I tried to replicate the problem after doing a new test on your form with a new integration but I was unable to do so since it seems that your form is working fine -

     

    Are you able to provide us with a screenshot or any additional supporting information of the duplicate submissions in your spreadsheet if possible?

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    Answered by sommier on January 23, 2013 at 10:20 AM

    Hello, thanks for your response!

    The submissions were recorded twice in the spreadsheet with exactly the same Submission ID, but once in JotForm. I could send you a screen capture, but it seems to be working fine as today... It only happened yesterday.

    I'll delete the duplicate entries and post back if it happens again.

    Thanks again!