why my account is auto suspended?

  • Profile Image
    SNEHA MASANI 
    Asked on January 02, 2019 at 02:15 PM

    my login id is TEPL

    i prepared form and added to my website

    now its auto suspended.

    pls activate it asap

  • Profile Image
    BitiaP
    Answered on January 02, 2019 at 03:03 PM

    Upon review of your account it was found automatically suspended by our Phishing Detector Tool (autosuspended) due to form: http://www.jotform.us/form/90010701874145 requesting banking information on plain field texts.

    https://www.screencast.com/t/i3J6aBg9ye 

    The correct way to collect banking information depends on why you want to collect your customers banking information:

    If you are using the form in order to create a direct deposit or a refund you need to add our two mandatory widgets, that allows your customers to authorize the collection of their banking information:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    If you have created this form in order to collect payments I highly recommend you to use one of our "Payment Processors" in order to avoid non compliance.

    Your account has been reactivated, it is highly recommended for you to modify your form accordingly to the guideliness below as soon as you are able to login.

    Thank you.

  • Profile Image
    SNEHA MASANI 
    Answered on January 02, 2019 at 05:43 PM
    Dear Sir/Madam,
    Greetings from TRINITY!!
    THANKS!!!....I have removed bank details from my form, Please check now
    FORM confirms with all Terms and conditions.
    i have one problem-
    i want to get coupon codes from my clients.Coupons can be as many as upto 5
    nos with a client. So i have added add more button in coupon code. Now
    when i get coupon codes in spread sheet all are shown in one coulmn. I want
    each coupon code in seperate coulmn so that SAME CAN BE VALIDATED. DO U
    HAVE ANY HTML CODE FOR VALIDATATION OF COUPON CODES?
    IF YES please let me know
    waiting for your reply
    THANKS & BEST REGARDS
    *SNEHA*

    TRINITY EXCURSIONS
    TEL. 022-24944424 / 9892656190/9833969759
    We assist in bookings round the clock for
    AIR-TRAIN-HOTELS-CARS-PACKAGES
    *BANK DETAILS FOR ONLINE/CASH/CHEQUE PAYMENTS:-*
    *BANK NAME- ICICI BANK*
    ACCOUNT NAME- TRINITY EXCURSIONS PRIVATE LIMITED
    ACCOUNT NO- 005705018294 | IFSC CODE - ICIC0000057
    ACCOUNT TYPE - CURRENT ; BRANCH - PRABHADEVI
    *BANK NAME- AXIS BANK*
    *ACCOUNT NAME- TRINITY EXCURSIONS PRIVATE LIMITED*
    *ACCOUNT NO- 910020015559636 | **IFSC CODE - UTIB0000018*
    *ACCOUNT TYPE - CURRENT ;**BRANCH - BORIVALI (WEST)*
    ...
  • Profile Image
    BDAVID
    Answered on January 02, 2019 at 09:31 PM

    Your form is okay now, I can see that you removed the fields. Your new inquiry will be addressed in a separate thread: https://www.jotform.com/answers/1687832