Why Is My Account Not Bronze?

Hello,

My account says that I am on the free plan, but you took my money via PayPal.  See attached two images.

Why is this?

Regards

Kirby

I am sorry for the trouble caused to you. 

It seems when you older subscription was cancelled, that caused your account to downgrade to free plan. I have taken care of your account issue and upgraded it to bronze plan.

Please sign out from your account and then sign in again for the changes to reflect.