What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    hotmail problem

    Asked by delei1212 on March 10, 2011 at 11:16 AM

    i am sending a form to a hotmail account nd the required fields are not coming into the email. any inquires on why this would happens

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    JotForm Support

    Answered by NeilVicente on March 10, 2011 at 12:16 PM


    1 Go to Setup & Share > Email Alerts > Notification (or Autoresponder, whichever it is that you're using)

    2 Make sure that the form field identifier for your required fields are present at the body of the email. 

    3 If not present, you could find it on the right side, click on the body of the email where you want the field to appear and then click on the Form Field item.

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    Answered by delei1212 on March 10, 2011 at 02:29 PM

    thank you very much, i was about to losse it