What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why i can not receive mails direct to my email address?

    Asked by mazharul on January 23, 2013 at 01:44 PM
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    JotForm Support

    Answered by Welvin on January 23, 2013 at 01:56 PM


    Looking at your forms, a form with recent submissions, it does not have the a Form Notification being setup. Please create and test again by making an actual submissions to the form.

    Follow this guide: Receiving Emails on Form Submissions.


    Thank you.