My account is locked after I changed the password.

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    Zach Harrison 
    Asked on January 03, 2019 at 04:49 PM
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    Victoria_K
    Answered on January 03, 2019 at 06:54 PM

    It seems that one of my colleagues has already re-activated your account. In general, account can be locked out because of several unsuccessful login attempts. This is for security purposes for HIPAA enabled accounts.