My account is locked after I changed the password.

  • Zach Harrison
    Asked on January 3, 2019 at 4:49 PM
  • Victoria_K
    Replied on January 3, 2019 at 6:54 PM

    It seems that one of my colleagues has already re-activated your account. In general, account can be locked out because of several unsuccessful login attempts. This is for security purposes for HIPAA enabled accounts.