Problems when we recieve a file upload

  • Profile Image
    dan
    Asked on January 23, 2013 at 04:27 PM

    This is the link we got from our results email

    http://www.jotform.us/uploads/ereputation/23595270085154/224784457290440820/vinyl_wall_text.pdf

     

    When we click on it we get the following error.

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>D023C6222F129432</RequestId>
    <HostId>
    yWNN6fQIqAJvo4eJnrlIrut9++ZjC2MGMR6yLOxS744imzGrt9vfVUbv3oBDAgN5
    </HostId>
    </Error>

     

     

    Please Help,

    Thanks,

    Dan

  • Profile Image
    EduardoMendez
    Answered on January 23, 2013 at 04:51 PM

    Hi there, 

    we'll be glad to look into it for you.

    Can you please expand on the issue?  Would you be able to share the form's URL for testing?

    We'll wait for your response!