What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problems when we recieve a file upload

    Asked by dan on January 23, 2013 at 04:27 PM

    This is the link we got from our results email

    http://www.jotform.us/uploads/ereputation/23595270085154/224784457290440820/vinyl_wall_text.pdf

     

    When we click on it we get the following error.

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>D023C6222F129432</RequestId>
    <HostId>
    yWNN6fQIqAJvo4eJnrlIrut9++ZjC2MGMR6yLOxS744imzGrt9vfVUbv3oBDAgN5
    </HostId>
    </Error>

     

     

    Please Help,

    Thanks,

    Dan

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 23, 2013 at 04:51 PM

    Hi there, 

    we'll be glad to look into it for you.

    Can you please expand on the issue?  Would you be able to share the form's URL for testing?

    We'll wait for your response!