The payment doesn't work!

  • Profile Image
    Fest_Artefact
    Asked on January 23, 2013 at 04:29 PM

    Hi,

    The form (http://form.jotform.ca/form/30066221938249) doesn't work... And we need it ASAP, like today!


    After we click on Submit, we see "please refresh" with this link "http://v2.jotform.com/payment_submit.php".


    Thank you for your help,

    Justine

  • Profile Image
    Deygus
    Answered on January 23, 2013 at 05:07 PM

    Oops, that is definately not supposed to happen. After thoroughly analyzing your form I realized that there is a conflict happening on your form that has created this problem in the Free Text (Html) Field which is causing this error to appear. It appears that you've entered some code that has broken the form by disrupting it and when that happens it can appear to be a bug or glitch. I say this because if you remove the Html Field entirely from your form it begins to work again.