Auto responder unsubcribe options

  • Profile Image
    dashing0606
    Asked on January 04, 2019 at 04:33 PM

    How does someone unsubscribe from one of my auto responder emails?

  • Profile Image
    Kevin_G
    Answered on January 04, 2019 at 06:05 PM

    Unfortunately, it's not possible to unsubscribe to an email autoresponder, if it's configured the user will receive the email as soon as the submission is sent. 

    Now, if you want to prevent them to receive the autoresponder, you may add a check box asking if they want to receive the email, if they select it then you send the email, otherwise nothing will happen. 

    This guide will help you sending the email if the check box is filled: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Thanks.