Folders created in new version are missing.

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    Asked on January 24, 2013 at 03:47 AM

    I spent a LOT of time creating folders using the new version, and putting all of my forms into the proper folders. After switching back to the old version just to see the difference in appearance and then switching back to the new version again, ALL of my newly created folders are GONE! VERY frustrating!

    Can this be fixed? Is there any way to recover my folders?

    Thanks for your help!

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    Answered on January 24, 2013 at 08:12 AM

    I can surely understand your frustration. I'll submit a ticket to see if the folders can be recovered but just to clarify, it's just the folders that have vanished and you still have all of the forms that would have been in those folders, correct?