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Troop355 CharlotteAsked on January 7, 2019 at 2:07 AM
I have followed the directions to set up multiple payment options using 3 forms -- Main form (1) with the Payment method selections to choose from (where I inserted iframe widgets and connected the URLs from payment order form pages 2 & 3).
I set up the payment option forms (2-WePay) and (3-Purchase Order). However, when I try to use the Main Form #1 (via Preview) and select either Pay Now (WePay) or Pay Later (Purchase Order), I am not re-directed to the Order/Payment option form.
Can you please assist in helping me get this done properly?
Here are the URLs:
1 - https://form.jotform.com/troop355_charlotte/order-form
2 - https://form.jotform.com/troop355_charlotte/pay-now-order
3 - https://form.jotform.com/troop355_charlotte/pay-later-order
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roneetReplied on January 7, 2019 at 4:43 AM
On inspecting your Main Form, I noticed that the Form URL for your Pay by Check and Pay Now was missing in the iFrame widget. I have updated the widget with the URL.
Please let us know if you are experiencing any other issues.
Thanks.
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Troop355 CharlotteReplied on January 7, 2019 at 7:43 AMThanks. Later in the wee hours, I could see that the forms were there.
I had put the urls in the widget info, but either I had them wrong or did
but save them properly.
J
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roneetReplied on January 7, 2019 at 9:31 AM
We are glad that the provided solution worked. Please let us know if you need further assistance.
Thanks.
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Troop355 CharlotteReplied on January 7, 2019 at 9:43 AMI do have another question and trying to figure out how to get this to
work. I am using JotForm to collect BBQ sales for our annual fundraiser.
In order for the exported reports to work properly for us, each product
needs to be exported as a separate column. Right now, "My Products" that
were set up using WePay as the payment gateway show all items that are
selected in 1 column.... I personally completed a form yesterday to order
and pay, so I have exported a file and all my items selected are in 1
column... which means in order to have a running total of all items
purchased or ordered, I have to continue to manipulate the report in
Excel. Am I missing something in how to set up the Products that customers
can order / purchase?
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roneetReplied on January 7, 2019 at 10:53 AM
We have moved the next question to a separate thread.
https://www.jotform.com/answers/1691886
It would be addressed shortly.
Thanks.