Need assistance with setting up Multiple Payment Options

  • Troop355 Charlotte
    Asked on January 7, 2019 at 2:07 AM

    I have followed the directions to set up multiple payment options using 3 forms -- Main form (1) with the Payment method selections to choose from (where I inserted iframe widgets and connected the URLs from payment order form pages 2 & 3).

    I set up the payment option forms (2-WePay) and (3-Purchase Order). However, when I try to use the Main Form #1 (via Preview) and select either Pay Now (WePay) or Pay Later (Purchase Order), I am not re-directed to the Order/Payment option form.

    Can you please assist in helping me get this done properly?


    Here are the URLs:

    1 - https://form.jotform.com/troop355_charlotte/order-form

    2 - https://form.jotform.com/troop355_charlotte/pay-now-order

    3 - https://form.jotform.com/troop355_charlotte/pay-later-order

  • roneet
    Replied on January 7, 2019 at 4:43 AM

    On inspecting your Main Form, I noticed that the Form URL for your Pay by Check and Pay Now was missing in the iFrame widget. I have updated the widget with the URL.

    Please let us know if you are experiencing any other issues.

    Thanks.

  • Troop355 Charlotte
    Replied on January 7, 2019 at 7:43 AM
    Thanks. Later in the wee hours, I could see that the forms were there.
    I had put the urls in the widget info, but either I had them wrong or did
    but save them properly.
    J
    ...
  • roneet
    Replied on January 7, 2019 at 9:31 AM

    We are glad that the provided solution worked. Please let us know if you need further assistance.

    Thanks.

  • Troop355 Charlotte
    Replied on January 7, 2019 at 9:43 AM
    I do have another question and trying to figure out how to get this to
    work. I am using JotForm to collect BBQ sales for our annual fundraiser.
    In order for the exported reports to work properly for us, each product
    needs to be exported as a separate column. Right now, "My Products" that
    were set up using WePay as the payment gateway show all items that are
    selected in 1 column.... I personally completed a form yesterday to order
    and pay, so I have exported a file and all my items selected are in 1
    column... which means in order to have a running total of all items
    purchased or ordered, I have to continue to manipulate the report in
    Excel. Am I missing something in how to set up the Products that customers
    can order / purchase?

    ...
  • roneet
    Replied on January 7, 2019 at 10:53 AM

    We have moved the next question to a separate thread.

    https://www.jotform.com/answers/1691886

    It would be addressed shortly.

    Thanks.