Email Notifications: links to uploaded files are not working.

  • PrinceSpecial
    Asked on January 7, 2019 at 12:17 PM

    I love asking a lot of questions.

    Well, Asking question brings more knowledge.

    I have a problem with my form e-mail...

    When someone completes my form and we both receive e-mail messages, the picture which they had uploaded doesn't seem to open and can't be downloaded.

    Jotform Thread 1692024 Screenshot
  • David JotForm Support Manager
    Replied on January 7, 2019 at 1:45 PM

    That is due to your security settings:

    1546886638requirelogin Screenshot 10

    You are required to be logged into your account to access the uploaded files. You may untick that option if you want to.

    Let us know if you need more help.