Suspended account

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    Caio Lucena 
    Asked on January 07, 2019 at 01:45 PM

    Hello, my name is Caio, and for some reason my form went offline, and trying to access my account it shows to me that i am suspended, how can i proceed from here?

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    Answered on January 07, 2019 at 03:10 PM

    Upon review of your account it was found suspended because form: is a loan offer. 

    A form offering loans must be done from authorized bank or credit unions only with company email address on their registered Jotform account.

    Kindly provide us these proofs :

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to with Thread #1692179  as your subject. After we review those, we will update you about the status of your account.