Suspended account

  • Caio Lucena
    Asked on January 7, 2019 at 1:45 PM

    Hello, my name is Caio, and for some reason my form went offline, and trying to access my account it shows to me that i am suspended, how can i proceed from here?


    Jotform Thread 1692179 Screenshot
  • Bitia JotForm Support
    Replied on January 7, 2019 at 3:10 PM

    Upon review of your account it was found suspended because form: http://www.jotformz.com/form/83458083001653 is a loan offer.

    https://www.screencast.com/t/OQRshDW1 

    A form offering loans must be done from authorized bank or credit unions only with company email address on their registered JotForm account.

    Kindly provide us these proofs :

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to reviewers@jotform.com with Thread #1692179  as your subject. After we review those, we will update you about the status of your account.