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    Problem with unread submissions

    Asked by RhinoForms on March 10, 2011 at 04:46 PM

    I have two forms that are showing that I have unread submissions, but when I look at the submissions, all of the submissions are indeed read.  One form in particular (titled "Christian Assembly - Contact Form") has no entries (as I deleted all submissions) but still shows that there is 1 unread submission.


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    JotForm Support

    Answered by abajan on March 10, 2011 at 07:24 PM

    Hi RhinoForms

    Try this: Go to "My Forms" > right click on one of the forms that is showing unread submissions > in the shortcut menu, click "Mark All as Read" (as indicated in the screenshot below). Now, do the same for the other form.

    (Ignore "Make SURE This Works" in the screenshot. It's just a name of a form I used for testing purposes.)

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    Answered by RhinoForms on March 11, 2011 at 03:19 PM

    This did work.  Thanks.