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hourglasseventsAsked on January 8, 2019 at 2:28 PM
Hi there,
We are attempting to link our paypal account to our jotform for payments. I need some assistance.
The widget I am using is "paypal checkout"
I don't understand what "Client ID" or "Client secret" means...or how this is links to my paypal account.
I could use some coaching.
Page URL: https://form.jotform.com/90075638532156 -
Girish JotForm SupportReplied on January 8, 2019 at 2:58 PM
You can obtain the Client ID and Client Secret details from the link:
Please refer this guide for understanding the entire process in detail: How-to-integrate-PayPal-Checkout-with-your-form
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hourglasseventsReplied on January 8, 2019 at 3:43 PMI already did this. And my payment is saying "client authentication failed"
[image: Screen Shot 2019-01-08 at 2.00.41 PM.png]
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David JotForm SupportReplied on January 8, 2019 at 4:53 PM
Make sure you are using your Live credentials:
Go to https://developer.paypal.com
Click on Log into Dashboard at the top right
Log in using your Live PayPal email and password
Scroll down to your Rest API Application
Click on the Application
Click live at the top right hand sideEverything looks to be set up correctly, it might just be the sandbox credentials were used instead of live.
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hourglasseventsReplied on January 9, 2019 at 1:43 AMYes, I did this. It is live and not working
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BJoannaReplied on January 9, 2019 at 4:25 AM
Please try to create a new app and try with the new Client ID and Client Secret credentials. You can also try to remove the PayPal Checkout field from your form and re-add it.
If that does not resolve the issue, let us know and we will report it to our developers.