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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form does not show up on the website

    Asked by JASD on January 24, 2013 at 05:15 PM


    We have several forms from JotForm on our website but most of them do not show up such as this on (see URL). What could be wrong?


    Please help.


    Thank you.

    Page URL:

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    Answered by jeanettebmz on January 24, 2013 at 05:20 PM

    Can you please share with us the exact URL where the forms are embedded so we can check further?

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    Answered by JASD on January 24, 2013 at 05:34 PM

    It's the URL I shared: http://jasandiego.org/donate/friends-of-ja.html  and this http://jasandiego.org/donate/ja-biztown-tile.html and this http://jasandiego.org/donate/solar-panels-installments.html and this http://jasandiego.org/donate/solar-panels.html . Thank you!

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    JotForm Support

    Answered by Mike_T on January 24, 2013 at 05:54 PM

    Your form Javascript embed codes are not correct. You will need to add the 'js' part to the form links.


    <script src="https://secure.jotform.us/form/23537814288159" type="text/javascript"></script>

    replace with

    <script src="https://secure.jotform.us/jsform/23537814288159" type="text/javascript"></script>

    Alternatively, simply get the embed codes from our Embed Wizard.

    Please give it a try, and let us know if you need any further assistance.