What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Text Editor

    Asked by Twilightwarrior on January 24, 2013 at 07:00 PM

    Hi guys, 


    I love jotform. I started using it more than a year ago. For a long time JotForm has had an issue. The rich text editor provided when you try to edit an auto-responce has real issues. 


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    Answered by jeanettebmz on January 24, 2013 at 07:37 PM

    Are you talking about the editor on the email alerts?

    Please provide us with more details so we can send a feature request

  • Profile Image

    Answered by Twilightwarrior on January 26, 2013 at 04:55 AM


    I have some spacing issues. Then it seems to put some stuff in one format and some stuff in another. Sometimes spaces appear which you cannot remove. If you work with it a little and try copy & pasting stuff from Word then you will see what I mean. 


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    JotForm Support

    Answered by abajan on January 26, 2013 at 06:43 AM


    In relation to Word, the issue to which you are referring and its solution are documented in this article. If you're using Chrome, hitting [Ctrl + Shift + V] should paste the text correctly.