Fillable PDF Editor Form: downloading Fillable PDF is not working for HIPAA user

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    mary
    Asked on January 09, 2019 at 08:49 AM

    When I try to download Fillable PDF form, "failed to load PDF Document" error appears.

    1547041659Screen Shot 2019-01-09 at 16.4

    When I try to open the Fillable PDF form on Adobe Acrobat, "the file could not open" error appears.

    1547041728Screen Shot 2019-01-09 at 16.4

    I've tested the issue on the test account.