Why are we getting "No such token" error with StripeACH Plaid integration?

  • melzalata
    Asked on January 9, 2019 at 3:02 PM

    I'm testing using Jotform to allow clients to pay using ACH and I followed all the instructions to test it in the development stage but it keeps giving me that error that no token and there is a test mode was used. 

    Please advise. 

    Thanks!

    Motaz

  • jherwin
    Replied on January 9, 2019 at 4:34 PM

    This error usually appears when you are connected to Stripe ACH via Development mode.
    1547069365development Screenshot 10
    Have you tried using sandbox mode or production? You can follow the guide here for more details: How to integrate Stripe ACH to your form?

    Let us know if you still receive the error in the other two environments so we can further investigate the issue.