How can I fix the error of "only 1 entry allowed"?

And since I would rather use my 2nd form (for reporting purposes)... how can I fix the error of "only 1 entry allowed" to get that one to work?

Please confirm if you are referring to below form so that we can try to replicate this issue at our end.

https://www.jotform.com/83197223211147

We will wait for your response.