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    recipient email keeps reverting back to old email in email alerts

    Asked by drleo on January 25, 2013 at 07:59 AM

    HI, everytime I try to change the email in the Recipient email field, it shows the change in the field, but when I do the test email, it sends to my old email everytime. Please help.

     

    thanks,

    Page URL:
    https://secure.jotform.us/form/30207003050128

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    JotForm Support

    Answered by Welvin on January 25, 2013 at 10:15 AM

    Hi,

    Note that the Test Email button on the notification's wizard sends notification to the email address that's associated to your account not to the email address entered on the notification's recipient email box. We have to do this to stop users using this feature to send spams. So to test your form submissions, you have to submit an actual submissions to your form.

     

    Thanks!