Not valid link

Hello! 

I just set up my account and tried to change the username. I was sent a link to verify my email, it said the link it not valid. On Jotform it now says I'm not authorized to change the username.

Thanks for your help!

I have checked your account and it seems you have successfully updated your username.

The verify link is not working because it was a link with your old username.

Hope this information helps.

If you need further assistance, let us know.