What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where is the 'save' button when editing a submission.

    Asked by jolomero on January 25, 2013 at 05:19 PM

    I have 4 form entries that I need to edit.  I know where to find them, and how to edit them.  I am not able to find a 'save' button that will let me keep the changes I have made.

    What am I missing?

    Thanks

  • Profile Image
    JotForm Support

    Answered by abajan on January 25, 2013 at 06:19 PM

    To save an edited submission, just click the form's submit button as if you were making a normal submission. To be honest, at first that used to confuse me too. Perhaps we need to look into making the process more intuitive.

  • Profile Image

    Answered by jolomero on January 25, 2013 at 06:21 PM

    OK, thank you for the reply.  Does this work even if my 'submit' button is tied to a payment gateway?  

    And yes, something more intuitive would be wonderful!

    Thanks! :)

  • Profile Image
    JotForm Support

    Answered by idarktech on January 25, 2013 at 10:18 PM

    Hi,

    Yes, it will only update the submissions. It will no longer redirect to the payment gateway.

    Thanks!