How to reset my quota - no longer need SSL forms

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    sailjuliet
    Asked on January 26, 2013 at 10:30 AM

    Hi, 

    I didn't realize that there was a quota for SSL forms and now I am over it! I was able to get SSL encryption through my hosting company so should be good now, but don't need to upgrade my jotform account - and don't want to be disabled either! Is there a way to reset the quota to put things back to normal, or is my only option to upgrade? 

    Thanks, 

    Kat

  • Profile Image
    moonzkie
    Answered on January 26, 2013 at 12:47 PM

    Hi,

    I have lowered your SSL submission to 8, although, please make sure that you remove all the SSL forms that you have embedded and use the regular ones instead. 

    Also, we can only do this reset for you once. 

    Thank you.