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  • Profile Image

    email address has not changed

    Asked by mercadeostg on January 26, 2013 at 11:41 AM

    i changed the email address but i still receive the emails that you guys send to me to my old account.

     

    I am worried about vulnerability issues because i was providing a service for this people but then i switched the emails to my account and i can not find the old email anywhere in this configuration.

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    Answered by moonzkie on January 26, 2013 at 01:52 PM

    Hi,

    "i changed the email address but i still receive the emails that you guys send to me to my old account."

    Do you mean that after you changed your account email, you are still receiving notification emails in your old account? If yes, then you just have to change the recipient email for each notification on each form. Here is a guide that could help you: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    "i can not find the old email anywhere in this configuration."

    Can you please explain this further?

    Thank you.