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bakosandrasAsked on January 14, 2019 at 2:02 PM
Hi!
I setup the sender email based on SMTP both at the global settings and at my form settings:
I am 100% sure SMTP are correct as I tested it with other system.
BUT
I am still receive emails as JotForm sender:
Could you help me to fix this please?
Many Thanks,
Andras Bakos
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Welvin Support Team LeadReplied on January 14, 2019 at 3:12 PM
The Test Email button in the email template will only send an email from noreply@jotform.com, not your actual custom sender email. To test if the SMTP is working, you need to preview the form and submit it.
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bakosandrasReplied on January 16, 2019 at 5:46 AM
T
ested it, working perfectly as you said with preview the form, EXCEPT the email validation email, which is still coming form noreply@jotform.com, . How can I fix that ? -
Support_Management Jotform SupportReplied on January 16, 2019 at 10:47 AM
I moved your last question to a separate thread to avoid confusion:
https://www.jotform.com/answers/1702464
I'll reply there shortly.
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bakosandrasReplied on January 16, 2019 at 4:08 PM
OK, hoping for the best, as this way, customer easily believe from the email, that it is spam, as not receiving form our own domain.