What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to send a separate response email to each specific product someone buys?

    Asked by karilynangel on January 26, 2013 at 02:16 PM

    Hello! I have several products where I would like a different "thank you" email response to each of the products they purchasing. Is there a way I can do this? The other idea I had was to just have 1 product on the form and then customize the thank you email. However, all the forms I tried, I cannot only have 1 product.



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    JotForm Support

    Answered by jonathan on January 26, 2013 at 04:09 PM


    You can actually have only 1 product in a payment field. It is not shown anymore when fom is viewed in actual, because it is already selected by default.(see image for the reason)

    You can have several forms with only 1 product and 1 thank you page for each.

    Please inform us if you have further inquiry.