- mojo40designAsked on January 26, 2013 at 05:43 PM
I need to allow users to select multiple options.
None of the selected options are showing up in the submitted email.
The form won't allow users to select multiple options.
- mojo40designAnswered on January 26, 2013 at 06:18 PM
I tried using a check box but it still doesn't work.
- JotForm SupportabajanAnswered on January 26, 2013 at 07:29 PM
We'll try to sort this out for you but to which form are you referring? If it's embedded in a web page, please also provide that page's URL so that we can examine its source.
We look forward to your reply.
- mojo40designAnswered on February 21, 2013 at 07:51 AM
Black Tie Caterers Event Registration Form
The "services" options are showing up in the form.
When I view the submitted email it doesn't show the options that I selected.
- JotForm SupportjonathanAnswered on February 21, 2013 at 10:37 AM
It seems to me you are referring to checkboxes (not radio options) which allows mutlple selection already -- on this form http://www.jotformpro.com/form/30256107721950
Please correct us if this is not the form you are referring to.
As for the email not showing the "services" option, I suggest you re-create the notification email (use the Add New Email button).
Most likely, the form was edited/updated but the notifcation email was not. If you look on the right panel, the field name for "services" is multiple options.. not "service requested"
When you create a new email, it will create all the necessary fields again.
Please inform us if this does not works for you.