Why is my account suspended?

  • Paulo Henrique Góes
    Asked on January 15, 2019 at 4:47 AM

    Bom dia,

    Minha conta grátis foi suspensa.

    Não sei como proceder.

    Não tenho mais acesso.

    Como vocês podem me ajudar?

    Jotform Thread 1700859 Screenshot
  • Kevin Support Team Lead
    Replied on January 15, 2019 at 9:35 AM

    Your account has been suspended due to the password field you have on your form http://www.jotformz.com/form/90138648949674, here is a screenshot of the guilty field: 

    1547562762screenshot 01 Screenshot 10

    Note that asking for such information goes against our terms, in order to reactivate your account I have removed the filed. 

    If you have questions, let us know.