PDF-Editor: Background Image is not being displayed in downlaoded submission PDF.

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    slcfire
    Asked on January 15, 2019 at 06:26 PM

    Greetings,

    I setup this form to send a PDF of the response upon posting:

    https://form.jotform.com/slcfire/set

    I used PDF editor to have an image appear in the background of the pdf, but it's not.  All other PDF editor formatting is present  Any ideas?  



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    ashwin_d
    Answered on January 15, 2019 at 10:08 PM

    I am sorry for the trouble caused to you. I did test the issue by downloading submission PDF of your form and I  am able  to replicate the issue you are having. It seems the background image added in PDF-editor is not being displayed in downloaded submission PDF. 

    I am reporting it to our backend team. We will get back to you as soon as we have any update.


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    slcfire
    Answered on January 16, 2019 at 11:52 AM

    Thanks, appreciate your help.  

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    derya
    Answered on January 17, 2019 at 06:35 AM

    Hi,

    This issue is fixed now.

    Thank you