PDF attachment is not the same what is shown on PDF editor.

  • wakinggirl
    Asked on January 15, 2019 at 8:51 PM

    Ok, ran into this problem again with another form.


    It looks like there is a disconnect between the PDF and what is being sent by auto-email for the {PDF Link}


    The screenshot shows one PDF that came through with the Notification email.

    The other screenshot is for the PDF downloaded from the PDF Editor.


    Any suggestions on how to get the FULL complete PDF right away by email?

    Jotform Thread 1701904 Screenshot
  • Jed_C
    Replied on January 16, 2019 at 12:31 AM

    You might be using a different PDF template in your notification.

    1547616575The Easiest Online Form Builde Screenshot 10

    The one that came with email notification, kindly check if the PDF set is what you want to show as an attachment. The template you are viewing on the editor might not be the same what is set on your notification.

    Please try that and let us know how it goes.