Form list not coming out after clicking Form Embed Plugin icon

  • sferry91
    Asked on January 16, 2019 at 3:09 PM

    Hey, my forms are not coming up when I click the pencil icon just says file not found HELP!

  • Mike_G JotForm Support
    Replied on January 16, 2019 at 3:57 PM

    We would like to apologize for any inconvenience. May we know if you are also logged to your JotForm account on the same browser you are trying the Embed Form Plugin?

    May we know which browser were you using when you got the error message, please?

    We will wait for your response.

  • sferry91
    Replied on January 17, 2019 at 9:32 AM

    Hey I am using WordPress and failing the pencil icon there is no sign of anywhere to change any jotform settings, I am using google chrome. How do I sign into jot form through WordPress? 


    Sorry I built my businesses website and have a very basic understanding of it all

  • Victoria_K
    Replied on January 17, 2019 at 11:00 AM

    Hello, Unfortunately, I am not sure if I understand your question correctly. May we check your web page? Can you tell us what settings you would like to change for your embedded form? We will wait for your reply. 

  • sferry91
    Replied on January 17, 2019 at 11:25 AM

    When I try to add the form to the page it is not giving me the form I created with my account but it does not say anywhere for me to sign in to jot form on my site?


  • Victoria_K
    Replied on January 17, 2019 at 11:43 AM

    There's no option to sign in to JotForm through your web site. Could you please try embedding form using iframe code? Here are the steps: Getting-the-Form-iFrame-Code

    Let us know if this helps.