I can't upgrade my account to Silver package.

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    sliabh17
    Asked on January 17, 2019 at 07:48 AM

    I have been trying this two weeks and it will not allow me. 

     

    contact me on 00353 879917372

     

    I would like resolved today!!

  • Profile Image
    jherwin
    Answered on January 17, 2019 at 10:19 AM

    Unfortunately, we do not have phone support at the moment. However, you can post your question here and we will respond to it as fast as we can.

    I see that you upgraded your account to storage yearly. Do you want to subscribe to silver monthly or silver yearly? Also, could you please explain or provide details why are you not able to upgrade your account to silver?

    You can change/update your payment method by following this guide: How to change my Payment Method.