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CristinaAsked on January 17, 2019 at 1:01 PM
My account is locked out I can not send a reset password to my email.
I can not find a contact phone number and I need assistants ASAP.
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Richie JotForm SupportReplied on January 17, 2019 at 1:35 PM
It seems you may have created multiple threads regarding the same issue.
We have responded to your inquiry at this link:https://www.jotform.com/answers/1703923
Thank you.
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JSTPReplied on January 17, 2019 at 1:43 PMWhen clicking on that link above it states unauthorized access. Please
advise how this can be resolved.
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Richie JotForm SupportReplied on January 17, 2019 at 1:57 PM
The thread was set to private and only the thread creator(Cristina) can view the content.
May we know if you have forgotten your password?
You can try to create a new password by following this guide:https://www.jotform.com/help/489-How-to-reset-the-password