I can't log into my account

  • Bill Parise
    Asked on January 17, 2019 at 6:35 PM

    Hello,

    I'm clicking on the login and placing my login details and attempting to get into my account but the button doesn't allow me to proceed.

    This action is in Chrome, which is the primary browser I use...

    Please advise how to fix this issue.

    Thanks,

    Bill Parise

  • David JotForm Support Manager
    Replied on January 17, 2019 at 10:07 PM

    There is no account username under your email address "parisettagent@gmail.com". What is your username? Also, if you have a link to a form you might have created under the account that you are trying to access, please share it to locate the account.