What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not displaying in the broswer

    Asked by Funkyoucreative on January 28, 2013 at 11:30 AM

     "Oops! Google Chrome could not connect to www.jotform.us"

    "Safari can't open the page because the server where this page is located isn't responding"

     

    HELP!!!

    Page URL:
    http://www.jotform.us/Funkyoucreative/Customerquestionnaire

  • Profile Image

    Answered by pinoytech on January 28, 2013 at 12:17 PM

    Hi,

    Sorry for the inconvenience that may have caused. Your form is working fine on our end upon checking using latest version of chrome browser. Have you tried already clearing your browser cache and cookies? If not, can you please give a try? I've also clear your Form Caches on our end.

    Thank you!

  • Profile Image

    Answered by on January 28, 2013 at 01:17 PM

    I have cleared my history, cache & cookies.  I looked to make sure that my chrome is the latest version: 24.0.1312.56 "Google Chrome is up to date"

    Form is still not loading

  • Profile Image
    JotForm Support

    Answered by Welvin on January 28, 2013 at 01:39 PM

    Hi,

    How about accesing your form using this link: http://www.jotform.com/23024793214145, without the custom URL.

    I have just cleared your form cache and please try re-saving your form. Please kindly check after and let us know for results.

    Thanks