What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We plan to cancel the credit card my subscription is under, will this automatically cancel our subscription?

    Asked by Beetstreet on March 11, 2011 at 12:17 PM

    We were planning on cancelling our subscription anyway so if this does happen it's not a big deal.  I just dont want to freeze our account or anything.


    Beet Street

    Page URL:

  • Profile Image
    JotForm Support

    Answered by obi-wan on March 11, 2011 at 01:14 PM

    You may upgrade, downgrade, or cancel your service at any time. When you cancel your subscription you will not lose any of your forms or your data.