Issues logging in to my account.

  • Jacqueline Streeter
    Asked on January 18, 2019 at 2:23 PM

     I created a form but I did it as a guest. How do I retrieve it/open it, to complete what I started? This is the link to the form:

    https://www.jotform.com/form/83426589001154#preview

    Thank you for your support.

    Jacqueline

  • Mike_G JotForm Support
    Replied on January 18, 2019 at 4:10 PM

    I would like to apologize for any inconvenience. However, the link to the form you shared belongs to another account.

    Account Username: 1JaDeLuv

    The email address that account is associated with is m*****r@b**m***a.com.

    There is no account associated with the same email address that you used in opening this post.

    If you are sure that the link to the form you shared is correct, you may perform a perform a password reset by following the instructions in this guide — How-to-reset-the-password

    Feel free to contact us anytime if you have other questions or concerns.

  • Jacqueline Streeter
    Replied on January 18, 2019 at 10:43 PM
    Hello,
    Ok, had forgotten how I signed in. That is still me.
    I was able to make some changes. Now I am testing it in publish mode.
    Concerns about how to use 3rd party features and making sure the text
    doesn't run outside of form perimeter.

    Thank you for all of your helps/assistance. I really appreciate it all.
    Ja.
    *Whatever is lovely, pure, righteous, honest & holy: think on these things!*
    *~Ja.sweeter with Streeter~*
    ...
  • Mike_G JotForm Support
    Replied on January 19, 2019 at 12:03 AM

    Thank you for confirming that you are able to log in to your account.

    As for your new concern, I have moved it to a new thread considering it is about another topic.

    https://www.jotform.com/answers/1705881

    Please click the link above to go to the new thread. We will be responding to that thread soon.