How to enable Smart Embed and Fullscreen options?

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    johnmoser
    Asked on January 20, 2019 at 02:12 PM

    Please check this , both option are not enabled

    https://prnt.sc/m9qz06

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    AndrewHag
    Answered on January 20, 2019 at 02:35 PM

    These Embed options are only available for Card forms. It is not available for Classic forms.

    Please do let us know if you have any other queries.

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    johnmoser
    Answered on January 20, 2019 at 02:42 PM

    Can you please check why my form is not working 


    Please check if my backup named form is classic


    https://masterflowair.com/pages/contact-us


    Go here and click contact form , the form is not loading on the page after clicking contact form


    I need to refresh the page 


    Please ceheck



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    AndrewHag
    Answered on January 20, 2019 at 03:16 PM

    Forms which has single question in one page are said to be Card forms. The form which you are using now is Classic form (all questions in one page).

    To embed the form in your web page, go to PUBLISH > EMBED. And copy the code, add it to the web page where you want to display the form.

    1548015123chrome_oE6AtNbEkZ.png

    Use this guide to know more about adding a form to web page.

    Please try and see if this solution works for you. If not, we'll be happy to assist you further.

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    johnmoser
    Answered on January 21, 2019 at 01:10 AM

    Thanks for the reply i have used the embed code to be added to the page


    https://masterflowair.com/pages/customer-service-question-form


    Here is the problem


    If we access the form directly then it works 


    But if we  click on the website link to go to the  form then form is not loading first time, if we refresh the page then it is loading 


    here is the form link  

    https://masterflowair.com/pages/contact-us  .

    Please check the below screen shot to better understand 

    http://prntscr.com/m9wtma




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    Victoria_K
    Answered on January 21, 2019 at 06:01 AM

    In order to address your next query properly, I have moved your next question as new thread: https://www.jotform.com/answers/1707002