Please re-activate account and unban IP

  • Profile Image
    Wojtek 
    Asked on January 20, 2019 at 05:13 PM

    Hi,

    We have recently created a form with credit card details.

    This form was to be used for printed in store customers who come in. 


    It was never published live or on any website. 

    The account has been de-activated and the other form which we have been using since November is also offline. 

    You have banned our IP so we cannot even contact you via our provider. 

    the account name is:

    bentleyweddings

    Can you please remove the offending fields or form, and re-activate the account as the other booking form we created is not a problem and uses Paypal to collect online booking funds. 

    Thank you,

    Wojtek

  • Profile Image
    BDAVID
    Answered on January 20, 2019 at 06:15 PM

    It seems like your form is already active. Let us know if you need more help.