johnmoserAnswered on January 21, 2019 05:53 AM
Thanks for the reply i have used the embed code to be added to the page
Here is the problem
If we access the form directly then it works
But if we click on the website link to go to the form then form is not loading first time, if we refresh the page then it is loading
here is the form link
Please check the below screen shot to better understand
Victoria_KAnswered on January 21, 2019 06:00 AM
Hello, I have tested what you have shared, but I was not able to replicate reported problem. The form was loaded in 2 browsers I used for testing:
Is your web site built on Shopify platform? If so, please try embedding the form according to this guide: Adding-a-form-to-Shopify-Store-Frontpage
But, I would recommend to first check once again if the form now works on your end, you may also try clearing browser cache to see if that helps.
Let us know if you need more help.