Error downlaoding an Excel File.

  • Profile Image
    Asked on January 21, 2019 at 07:03 AM


    Please assist. The following error comes up when trying to download an excel file. 

  • Profile Image
    Answered on January 21, 2019 at 10:40 AM

    I have been testing your form and I was able to download the submissions as Excel: 


    May you please try clearing your browsers cache and see if that helps? 

    If the problem persists, try using a different internet connection or computer to download to files. 

    Let us know how it goes.