Email Notification>>Signature widget: the signature is not showing up in the email notification.

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    nnovac78
    Asked on January 21, 2019 at 10:39 AM

    Dear Sir/Mme,

    Jotform submited with signature are received in gmail or yahoo mail, but unfortunately the signature is not visible, it appears as a small icon.

    Would you know how can I fix it?


    Thank you.

    I look forward to hearing back from you.


    Yours Sincerely,

    N Novac


    Screenshot
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    BDAVID
    Answered on January 21, 2019 at 12:11 PM

    I have been able to reproduce the issue.

    1548090697signature.png

    I will forward this to our back-end team. You will be updated via this thread when it gets fixed.

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    hayk
    Answered on April 19, 2019 at 04:49 AM

    Hi. We are sorry for the delayed response. The problem has been resolved. Thanks for reporting the issue. 

    Regards,
    Widget Team