What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [jotform.us] secure form is not loading styles

    Asked by IOCDF on January 28, 2013 at 05:42 PM

    We have a multipage form where the "next" buttons don't work in chrome. They seem to work in all other browsers.

    Page URL:
    http://www.ocd2013.org/submit-workshop-proposal/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Mike_T on January 28, 2013 at 05:58 PM

    Thank you for contacting us.

    Form styles (on secure 'jotform.us' based forms) are not loading properly due to a temporary issue that we are having with our additional security layer - Cloudflare. We hope to fix it in the nearest time.

    In the meantime, you may consider the following workarounds:

    1. Use regular non-ssl embed code.

    2. Clone your forms, and use cloned forms instead. Cloned and new forms on premium accounts are server via 'jotformpro.com' domain, so they should not be affected by the issue.

    We will get back to you as soon as we have any updates.

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    JotForm Founder

    Answered by aytekin on January 29, 2013 at 12:36 PM

    We have disabled the CloudFlare on jotform.us. If the problem continues please let us know.