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prairiestopeaksAsked on January 22, 2019 at 9:03 AM
Hi! I've generated a report based on Survey results and, embedded in a web site, it displays just fine in Google Chrome. Users are, however, experiencing issues seeing the report in other browsers. Thanks for the help!
-Carol C.
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Richie JotForm SupportReplied on January 22, 2019 at 10:23 AM
I have checked your calendar report and it seems to be working correctly when viewed in FireFox.
Can you please explain further the issue with the report?
We will wait for your response.
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prairiestopeaksReplied on January 24, 2019 at 3:43 PMI'm still getting reports from users that they're "not authorized" when
they try to view this report. They're also getting error codes. I'm rather
disappointed. They've tried multiple browsers and had no luck. I can't
replicate the issue but it almost looks like it's password protected.
Thanks for your help!
-Carol
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MikeReplied on January 24, 2019 at 6:11 PM
The issue seems to be related to the permissions. Your account is currently configured to require log-in to display the submission data.
You may uncheck the 'Require log-in to see submissions.' permission to allow the calendar view for everyone. You can do this from the account settings page: