Why am I unable to add PayPal to my form?

  • Voiceofjewishedu
    Asked on January 22, 2019 at 9:44 AM

    Trying to add PayPAl option to my form but it is grey - wont let me add it.

  • Kevin Support Team Lead
    Replied on January 22, 2019 at 11:11 AM

    That's because you have an existing payment integration on your form and it's not possible to add more than one to the same form. 

    To be able to add PayPal simply delete the current integration, to do it, edit your form in the builder, scroll down until the payment field, select it and click on the trash icon: 

    1548173437screenshot 01 Screenshot 10

    I hope this helps.